Blog

Over 10 years ago, a divorced mother of four purchased a disability insurance policy that was sold to her as a noninterest-bearing savings plan. A bungled application process resulted in coverage that was considerably more expensive than the agent had led her to believe, so she asked for a reduction in coverage that would bring her payment in line with the quoted rate. The insurance agent assured her that he could amend her policy. For 10 years, she paid the reduced premium in full and on time. When the policy expired, she contacted the insurance company to request the lump-sum payment she had been promised. The insurance company denied that she was entitled to any such payment, saying that the payment benefit had been cancelled when the agent revised the policy a decade earlier. Ifrah Law appealed the decision and represented the client at non-binding mediation. The firm obtained a favorable settlement on our client’s behalf, the full amount of which went directly to her. Read more

Our client, a prominent anesthesiologist, employed a medical services billing specialist to submit insurance claims for his practice and surgery center. The terms of the specialist’s contract stated that she would receive 18% of each claim she filed using a specific step-by-step submission and follow-up process. After the billing specialist was terminated for not following… Read More

On behalf of our client, a leading provider of customer management services with call centers around the world, Ifrah Law led a full-scale review of its customer communications to ensure that they comply with federal and state requirements, including those of the TCPA and the FTC’s Telemarketing Sales Rule (TSR). We addressed the many different… Read More

Michelle Cohen’s client, a publicly-traded enhanced messaging provider, was involved in a large-scale class action alleging violations of the TCPA’s unsolicited facsimile advertising rules. In addition to having provided the client with TCPA advice for over 15 years, Michelle represented them in enforcement matters before the FCC, including obtaining the rescission of an FCC citation,… Read More

When a company that is under investigation for money laundering decides to sell its assets, what was once a straightforward sales process becomes a complex negotiation. That is what happened with our client, a provider of diagnostic testing equipment. Ifrah Law and Michelle Cohen represented the company in its sale of radiology and cardiology diagnostic… Read More

After developing a solid online promotions program over several years with Michelle Cohen advising on sweepstakes and contests, Michelle’s long-standing client, a digital wellness company, decided to energize its online efforts with a celebrity endorsement sweepstakes. The celebrity, a known health advocate and popular entertainer, partnered with our client to give away VIP ticket packages… Read More

A plaintiff’s law firm brought two gambling-loss recovery cases against our client, Amaya, in the United States District Court for the Southern District of Illinois. The first case addressed alleged gambling losses sustained as a result of playing on the PokerStars website. Additionally, our client was implicated in a second case that named Rational FT,… Read More

When an Internet retailer of consumer products discovered fraud by the direct marketing agency it had retained to promote its products online, Ifrah PLLC helped the retailer turn the tables. Although the direct marketing agency, or affiliate network, agreed to craft a marketing campaign that complied with all advertising and consumer protection laws, it failed… Read More