Michelle Cohen Interviewed by Money For Lunch on the Consumer Review Fairness Act
February 22, 2017
Money for Lunch’s Bert Martinez interviews Michelle Cohen on her recent blog post regarding the passing of the Consumer Review Fairness Act, where she shares her expertise and insight on the law and what this means for both consumers and businesses.
You can listen to the radio show recording here.
In her interview Michelle covers:
- The Consumer Review Fairness Act – What does it do exactly?
- The “Yelpers Protection Act”
- The case studies of KlearGear and the Union Street Guest House, which involve businesses that tried to impose penalties for negative online reviews
- Exceptions to the law
- Enforcement of the law