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Google Glass Sounds Exciting — But What About Privacy?
Beta testing is underway for Google Glass, a new technology that provides the functionality of a smartphone in a headset worn like glasses. Much like a smartphone, the Glass headset is able to exchange messages with other mobile devices, take pictures, record videos, and access search engines to respond to user queries. But unlike a smartphone, the device’s optical head-mounted display, voice recognition, and front-facing camera give users hands-free access to its features, including the ability to capture photographs and video recordings of the world in front of them.
For now, Glass is only available to developers and a small group of test users known as Google Explorers. The device is expected to go on sale to the public in 2014. In the meantime, public speculation swells, and the blogosphere is full of conflicting reports about what the device can and cannot do. Some suggest that the device will utilize facial recognition and eye-tracking software to show icons and statistics above people whom the user recognizes. A more common concern is that the device will be able to photograph and record what the user sees and then share that data with third parties without permission from the user or those whose likenesses are being captured.
Because of this lack of clarity, lawmakers around the world are urging Google to affirmatively address the myriad of privacy concerns raised by this new technology. Last month, an international group of privacy regulators – including representatives from Australia, Canada, Israel, Mexico, New Zealand, Switzerland, and a European Commission panel – signed off on a letter to Google’s CEO Larry Page asking for more information regarding the company’s plans to ensure compliance with their data protection laws.
Here in the United States, the House Bipartisan Privacy Caucus issued a similar letter of its own. In addition to a variety of questions regarding the device’s capabilities, the letters reference some of Google’s recent data privacy mishaps and ask whether Google intends to take proactive steps to ensure the protection of user and nonuser privacy.
Google’s Vice President of Public Policy and Governmental Relations (and former New York Congresswoman) Susan Molinari issued a formal response to the House Bipartisan Privacy Caucus. According to Molinari, Google “recognize[s] that new technology is going to bring up new types of questions, so [they] have been thinking carefully about how [they] design Glass from its inception.”
To address concerns about the picture and video capabilities, Molinari highlighted several features designed to “give users control” and “help other people understand what Glass users are doing.” For example, specific user commands are required to search the Internet or find directions, and the user must either press a button on the arm of the Glass or say “Take a photo” or “Record a video” in order to access those features.