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Meta’s Bay State Blues: Mass. High Court Finds Another Crack in the Section 230 Shield
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April 20, 2026
Meta’s Bay State Blues: Mass. High Court Finds Another Crack in the Section 230 Shield
By: Robert Ward
Meta’s Bay State Blues: Mass. High Court Finds Another Crack in the Section 230 Shield Mere weeks after juries in California and New Mexico returned multi-million-dollar verdicts against Meta Platforms, Inc., the social media company suffered another defeat. On April 10, the Massachusetts Supreme Judicial Court (SJC) rejected the social media company’s attempt to raise Section 230 of the Communications Decency Act as a shield against the Massachusetts Attorney General’s lawsuit alleging that the company, along with Instagram LLC, designed the Instagram platform to foster compulsive use among children. Like the plaintiff in the California case, the Attorney General alleges that Meta implemented a “suite of design features that exploit [young] users’ neurological vulnerability to social media addiction,” including “infinite…
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Thinking about adding an AI Chatbot? Some key considerations.
February 17, 2026
Thinking about adding an AI Chatbot? Some key considerations.
By: Steven Hess
Many companies are thinking about how to deploy new AI systems to automate routine work and to improve their product. For many businesses, adding an AI chatbot is a valuable way to enhance the customer experience by automating routine conversations,[1] and by alerting customers to new deals and offerings that are relevant to them.[2] Coupled with the rising ubiquity of AI chatbots in modern life,[3]…
Is Scrolling the New Smoking?
January 21, 2026
Is Scrolling the New Smoking?
By: Lauren Scribner
In the final weeks of 2025, New York passed a law requiring social media platforms with “certain predatory features” to display warning labels about “the dangerous impact” those features pose to the mental health of users under the age of eighteen.[1] These so-called “predatory features” include continuous and infinite scrolling, displaying addictive feeds, and automatically playing video content.[2] Warning labels will be displayed upon the…
Recording Calls? Five Things You Can Do to Avoid the Litigation Frenzy
August 18, 2014
Recording Calls? Five Things You Can Do to Avoid the Litigation Frenzy
By: Michelle Cohen
Restaurant chain Applebee’s has joined other businesses such as Overstock.com, Hilton, Capitol One, and Bass Pro Shops as defendants in purported class action lawsuits alleging that they illegally recorded calls to or from California residents. In fact, plaintiffs have filed hundreds of individual and class actions in California courts under California’s various eavesdropping/call recording laws. Potential damages can include an award of $ 5,000 per…
$3.5 Million Cactus Juice Settlement Should be a Warning to Advertisers
August 14, 2014
$3.5 Million Cactus Juice Settlement Should be a Warning to Advertisers
By: Ifrah Law
In this health-conscious age, consumers are always on the lookout for new products which will improve wellness and quality of life. Marketers attuned to this trend may be tempted to increase sales by extolling the virtues of their products, even if health claims are unsubstantiated by scientific testing. A recent FTC case, however, demonstrates the price that advertisers pay for overstating health claims. The FTC…
Capital One Gets an Unwanted Wake Up Call
August 8, 2014
Capital One Gets an Unwanted Wake Up Call
By: Ifrah Law
In what could become the largest ever settlement in a case brought in the 22 year history of the Telephone Consumer Protection Act (“TCPA”), Capital One and three collection agencies agreed to pay over $75 million into a settlement fund to settle a consolidated class action lawsuit alleging that the companies used an automatic telephone dialing system (“ATDS”) or prerecorded voices to call more than…
Google/Viacom Win Video Privacy Protection Act Case – Common Sense Finally Emerges
August 4, 2014
Google/Viacom Win Video Privacy Protection Act Case – Common Sense Finally Emerges
By: Ifrah Law
In an important decision in a federal court case in New Jersey, In Re Nickelodeon Privacy Litigation, Google and Viacom obtained a dismissal of a claim against them under the Video Privacy Protection Act (“VPPA”). The decision narrows the scope of who can be liable under the VPPA and what information is within the scope of the statute. Congress passed the VPPA in 1988…
Disappearing Act Fails – Maryland Attorney General and FTC “snap” back at Snapchat
June 24, 2014
Disappearing Act Fails – Maryland Attorney General and FTC “snap” back at Snapchat
By: Ifrah Law
Recently, the Maryland Attorney General’s Office announced that it reached a settlement with Snapchat, Inc. over alleged deceptive trade practices in violation of Maryland law and violations of federal laws that are intended to protect children’s online privacy. This is another reminder that state attorneys general’s offices will continue to be vigilant in addressing consumer privacy issues under both state and federal laws, when the…
